Shipping policy
SHIPPING POLICY
Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Time Once your order has been processed and shipped, estimated delivery times are as follows:
- United States: 5–8 business days
- International: 7–20 business days
Please note that delivery times are estimates only and may vary due to carrier delays, customs processing, or other factors beyond our control.
Shipping Rates
- Standard Shipping: $6.99
- Free Shipping on orders over $79
Customs, Duties, and Taxes no9.Shop is not responsible for any customs fees, duties, or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
Lost or Delayed Packages If your package appears to be lost or significantly delayed, please contact us at zhanghao8724@gmail.com and we will do our best to assist you. We are not responsible for delays caused by customs or carrier issues.
Order Tracking Once your order has shipped, you will receive a confirmation email with tracking information. Please allow 3–5 business days for tracking information to update.
Contact Us For any shipping-related questions, please contact us at: zhanghao8724@gmail.com